Accolades :: Testimonials
Chef André insists that his customer's satisfaction is the most important and rewarding aspect of being a restaurateur. Hear what our customers say...
10/21/2000 - Christy Mavrakis & Mark Schakel, MD
Dear Sir or Madame,
I just had to write to tell you how fabulous your restaurant is. I’ve been to many nice places and partaken of many fine meals, but your establishment was absolutely beyond reproach. The service was impeccable, the ambiance warm and cozy, very European, and the food was so delectable there aren’t words to describe the sensation! We received a friendly welcome from everyone we came in contact with from the valet to the bartender, the waiter, the busboy, and everyone else inbetween. We were taken care of in the most efficient yet careful manner. Everything we ordered from the appetizers to the desserts was incredibly delicious. Upon being presented with our wine selection we had the pleasure of conversing with Hank Maglia who is a real character and reason enough to come back, but we certainly don’t need any more. I can guarantee with 100% certainty that the next time we are in town we will be visiting our new favorite restaurant again.
My parents owned a restaurant when I was a child and were friends with several other restaurant owners whom we visited frequently, I know what a truly good restaurant is. My parents (and their friends) taught me from an early age how to treat “guests” and what to serve them. They still have people asking about them, utterly loyal to them many years now since they moved away because of exactly what you have there. We went to the restaurant “Napa” the night before coming to your place. It was nice, but we would not go back. They can’t hold a candle to Andre’s as far as we’re concerned. There’s a lot more to being the best than artistic presentation. Frankly, we felt they were somewhat rude and full of themselves without good cause. We did not feel especially welcome or enjoy the experience much and the food was not nearly as wonderful as yours was.
I’m sorry to be so effusive. I’m sure you’re very busy. I’ve never written a letter like this before. I was just so impressed that I couldn’t help myself. Thank you for providing such a lovely, memorable experience for us. We hope to see you again soon.
Sincerely, Christy Mavrakis & Mark Schakel, MD
October 21, 2000